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KIM by The Chef's Twist
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Privacy Policy

Last updated: June 8, 2026

This Privacy Policy describes how The Chef's Twist ("we," "us," or "our") collects, uses, and protects information when you use KIM — Kitchen Intelligence Manager — and when you connect KIM to your Square account. We are committed to protecting your data and operating with full transparency about what we access and why.

Who We Are

The Chef's Twist is a Las Vegas-based culinary operations company. KIM is a visual AI diagnostic platform for commercial and institutional food-service environments. KIM analyzes kitchen and bar environments using photographic inputs and generates structured operational assessments covering compliance, inventory, workflow, and cost exposure.

Contact: info@thechefstwist.com | North Las Vegas, NV

Information We Collect

We collect two categories of information:

POS Integrations — What KIM Accesses

KIM offers optional integrations with Square and Clover point-of-sale systems. Both integrations operate on the same principle: read-only access only. KIM cannot and does not write to, modify, or delete any data in your POS account. This is enforced at the API level by both Square and Clover.

Read-only access only — Square & Clover

Square

When you connect your Square account, KIM requests read-only access to:

Merchant Profile

Business name, country, and account information. Used to identify and associate your account with your KIM profile.

Item Catalog

Your product catalog including item names, categories, and pricing. Used to cross-reference inventory and operational assessments.

Inventory

Current inventory counts and changes. Used to support KIM's inventory management and PAR-level analysis.

Team Members

Staff and team member count data. Accessed as part of the operational environment assessment.

We do not access your Square payment processing data, customer data, financial transactions, or bank account information.

Clover

When you connect your Clover account, KIM requests read-only access to:

Merchant Info

Business name and account information. Used to identify and associate your account with your KIM profile.

Inventory

Product catalog and current inventory data. Used to cross-reference inventory and support operational assessments.

Orders

Order data used to support operational throughput and workflow assessments.

Employees

Staff and team member count data. Accessed as part of the operational environment assessment.

We do not access your Clover payment processing data, customer data, financial transactions, or bank account information.

Both integrations are optional. KIM functions without a connected POS account. You may disconnect either integration at any time through your KIM portal or directly through your Square or Clover account settings.

How We Use Your Information

We do not sell your data. We do not share your data with third parties for advertising purposes.

Data Storage and Security

Your data is stored on a self-hosted server infrastructure operated by The Chef's Twist. OAuth tokens from Square and Clover integrations are stored securely on our servers and are never transmitted through unsecured channels.

Access tokens are stored with expiration tracking and are refreshed automatically. We implement industry-standard security practices to protect your data from unauthorized access.

Scan photos submitted for analysis are processed and retained as part of your scan record. We do not sell or share your scan data with third parties.

Data Retention

We retain your account data and scan records for as long as your KIM account is active. If you disconnect a POS integration, we stop syncing data from that account. If you request deletion of your account, we will delete your data within 30 days.

Disconnecting Your Square Account

You can disconnect your Square account from KIM at any time through your KIM portal. When you disconnect, KIM immediately loses access to your Square data and will not perform any further syncs. Previously synced data may be retained as part of existing scan records.

You can also revoke KIM's access directly from your Square account under Apps & Integrations at any time.

Third-Party Services

KIM currently integrates with the following third-party services:

KIM may integrate with additional third-party services in the future. When new integrations are added, this Privacy Policy will be updated to reflect the data accessed and how it is used.

Each of these services operates under their own privacy policies. We recommend reviewing them for the services you use.

Your Rights

You have the right to:

To exercise any of these rights, contact us at the address below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of KIM after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, reach out directly:

The Chef's Twist / KIM

North Las Vegas, NV

Email: info@thechefstwist.com